Sky Q set-top boxes are now standard across all Sky TV bundles after Sky phased out Sky+ boxes in 2016. What else is included in Sky TV packages Sky TV offers access to a few additional services. Sky Hub: Inclusive for new Sky Broadband customers with Sky Q TV (otherwise €50 if joining without Sky Q TV or €10 if upgrading from Sky TV taking Sky Broadband for the first time). €99 for existing Sky Broadband customers who choose to upgrade or downgrade. Standard broadband installation and set up fees vary by installation. SKY offers internet speeds starting at 5Mbps to Ultra High Speeds of up to 200Mbps. SKY has a wide variety of unlimited data plans available depending on your or your family's internet usage requirement as well as budget. You can also avail it as a stand-alone or bundled with cable and other SKY services.
Find The Correct Telephone Number For Your Enquiry
Use the following telephone numbers to contact Sky.
All calls to the Sky call centre are free if you have a SkyTalk bundle. For other providers, check your tariff. Usually calls to 03 numbers cost the same as calls to 01 or 02 numbers.
Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointments. Your online account also has many of these functions.
Sky also has an online chat service, although you’ll receive a better response by telephone.
Sky Main Customer Services Numbers
Although Sky don’t usually promote a freephone number, one does exist. Use the following for general contact.
Most Common Telephone Numbers
Description | Direct number |
---|---|
Sky Freephone customer services | 0800 151 2747 |
Alternative free telephone number | 0844 800 0040 |
Main 0344 number | 03442 411 653 |
Alternative Lo-call number | 0843 504 7160 |
Sky Bereavement support | 0333 202 0912 |
Cancel your Sky subscription | 03332 022 135 |
TV Bundles
General Help and Guidance – 03442 411 653
Contact Customer Services on 03442 411 653 for general queries with your service. We offer help with as no satellite signal, remote control problems, On-Demand issues, or recordings and Planner problems.
![Sky tv deals free installation Sky tv deals free installation](https://img.cdndtl.co.uk/umbraco2017/20887/plusnet-hub-zero-front-608x342.jpg?auto=format&s=dbb4c180473967d7abc501f3b5baf999)
Downgrading TV Packages – 0344 241 0266
You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements.
Cancelling TV Packages – 03332 022 135
To cancel or remove bundles from your subscription you need to call us on 03332 022 135 or undertake an online chat session. You should not cancel your direct debit instruction to your bank. Once cancelled, you’ll receive calls from 01322 387201 which is the “Save a Customer” Department.
Resheduling Engineering Appointments – 03442 414141
To change or cancel an installation or upgrade, please contact us on 03442 414141 or log into your online account.
Sky Broadband and Talk
General Broadband Issues – 03442 411 653
Get help with fixing connection problems, connecting to your Wi-Fi router or setting up your Sky Hub on 03442 411 653.
Wi-Fi – 03442 411 653
Need assistance with Wi-Fi hotspots, the App or something else? Call 03442 411 653 now.
Email – 03442 411 653
If you’re having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help.
Get Sky Broadband – 08442 411 653
If you’re looking to subscribe to any of our broadband services, then 08442 411 653 is the correct number to dial.
Cancel Your Broadband Services – 03332 022 135
If you’re thinking of leaving us, then please call this number: 03332 022 135.
Cancel Sky Talk – 03332 022 135
To cancel your Talk package call us on 03332 022 135 or open a chat window from your online account.
Moving Home 03332 00 8000
To take broadband with you to your new home, please schedule a transfer by calling 03332 00 8000.
Receive UK Radio and UK Television in France
Sky in France supply and install complete satellite systems to enable UK television in France, we can install single systems or multi TV setups. If you are in an area where a large dish is an issue we can supply / install the latest IP TV boxes enabling UK TV over the internet (must have more than 2.5mb download speed)
Lost BBC or other channels?
Please check our Latest News page for updates on recent satellite changes and how we can help you.
SKY Subscription
In most of Europe you can receive the SKY digital satellite services, which of course offers you a choice of sky subscription packages, as long as you don't tell SKY you're not in the UK!
We can offer Irish or UK SKY subscriptions.
Free-to-Air transmissions
You can also obtain BBC & ITV television and radio channels by way of a standard Digital Satellite Receiver, because the BBC & ITV transmissions are no longer encrypted by SKY. In other words they are 'Free-to-Air'.
SKY Digi Boxes
A range of new SKY Digiboxes is now available, including the new Sky Q , SKY+ HD and SKY Standard HD Digi Boxes.
Accessories now include UK VPN Routers, remote controls and TV links.
Accessories now include UK VPN Routers, remote controls and TV links.
Freesat Boxes
We now offer the range of Freesat digital boxes in France, including the Freesat+ and Freesat HD versions, view our Freesat information or our complete range of products for Freesat in France
TNT Satellite Boxes
Sky Tv Deals Free Installation Time
TV provider TNT supplies a range of channels from the ASTRA Satellite. we can supply TNT digital satellite boxes in High Defintion format with internal hard drives enabling you to watch / record / replay channels of your choice.